Frequently Asked Questions

Once you take our online sleep assessment, you will be shown the results immediately and they can be sent via email. If you would like to proceed with consultation and testing, fill out the information to purchase the package. Your risk assessment results will be submitted to a board-certified sleep medicine doctor for evaluation. The doctor will review the results and set up a video consultation to confirm the results. The doctor will then submit a prescription to Sleep Care online for your test to be delivered to you. If you don’t need the HSAT after the physician consultation, the cost of the HSAT will be refunded to you.

Sleep Care online uses a device called SleepView®—the smallest and lightest monitor to complete your home test for sleep apnea. It not only meets but exceeds the American Academy of Sleep Medicine’s recommended guidelines. The monitor measures in at 3” x 2.6” x 0.7” and weighs less than 2 oz.

Simply attach the ergonomically-designed device and fall asleep in the comfort of your own bed. SleepView will track 8 biological signals: heart rate, oxygen level, airflow respiratory effort, snoring, body position, and activity level.

SleepView is clinically validated based on studies conducted in collaboration with Cleveland Clinic, John Hopkins Hospital, regional sleep labs, and primary care offices.

We will be responsible for getting you prepared and delivery of your testing device. One of our representatives will call you to determine the most appropriate time for your home sleep apnea test (HSAT) and confirm the shipping address. Directions and a video on how to wear the HSAT device are included in the package. Usually, only one night of testing is required, after which you’ll ship the test back to us free of charge.

Once the device is returned to us, the data will be uploaded to a secure server for our board-certified sleep physician to review the results. You will also receive an emailed copy of the report. If the data proves positive for sleep apnea, your sleep doctor will write a prescription and submit it to us. You will also be emailed a copy..

People between the ages of 18-65 who are experiencing sleep difficulties and are at risk of moderate to severe sleep apnea. As listed, risk factors include loud snoring, daytime sleepiness, obesity, breathing cessation during sleep.  We do not recommend an in-home sleep test to patients with the following medical conditions:  those with significant cardiorespiratory disease; potential respiratory muscle weakness due to neuromuscular condition; awake hypoventilation or suspicion of sleep-related hypoventilation; chronic opioid medication use; or a history of stroke or severe insomnia.

A prescription is required for a home sleep apnea test (HSAT) from a doctor who has a license in the state in which you reside. Sleep Care online is currently only available in Ohio but will soon have doctors licensed in most states (some states do not allow telemedicine consults to count as a “physical exam”). We are capable of reviewing your risk assessment results and scheduling a physician consultation to determine if you are a candidate for a HSAT.

In 2007, after extensive study, the American Academy of Sleep Medicine (AASM) endorsed the use of portable monitoring for qualified people. A sleep physician can determine if you qualify.

There are a few reasons to choose a home sleep apnea test (HSAT) over a traditional in-lab study. First, instead of trying to fall asleep in an unfamiliar setting, the study is done in the comfort of your own bed. Comfort and familiarity will typically lead to a better result. Cost is another factor; an in-lab sleep test can run in the thousands of dollars and insurance may cover only a portion or nothing at all. An HSAT is a cost-effective way to determine if you suffer from sleep apnea.

Obstructive sleep apnea (OSA) is the most common form of sleep-disordered breathing by far. Our home sleep apnea test (HSAT) determines the presence of OSA. An in-lab study is more comprehensive, testing for a number of less common problems, and is much more expensive. In addition, our HSAT is less expensive than a traditional lab sleep test because there is no cost for a night in a specialized facility or the significant additional equipment and labor cost involved in a traditional, more comprehensive sleep test. Additionally, we have streamlined the process to make it efficient and less expensive to the user.

Sleep studies range in cost from around $2,500 to $5,000, while the home sleep apnea test is much more affordable at $399.  In addition, a $100 coupon for equipment purchase from The CPAP Shop is included if the person is given a prescription.

Although you are applying the test yourself, the device is quite sophisticated and accurately records the results. With our video, online and written instructions there are very few things that can go wrong. We also have technicians available to answer any questions that might arise, 24 hours a day, 7 days a week. Finally, we have board-certified sleep physicians who will interpret the results. Their expertise in the field will provide you with an accurate assessment of the results and your needs.

Once we have received your returned home sleep apnea test, we should have results within 48 hours. You will then be asked to schedule your second one-on-one appointment with a board-certified sleep physician to review your results. If sleep apnea is diagnosed and a prescription is requested, it will immediately be sent to you and The CPAP Shop. Included will also be an introductory email from The CPAP Shop and a rebate coupon for PAP equipment.

Your prescription, if necessary, will be sent immediately to you and The CPAP Shop upon the doctor reviewing the sleep data and approving the prescription. Included will also be an introductory email from The CPAP Shop and a rebate coupon for CPAP equipment.

Yes! Through our SimpleRx program, a current PAP user can easily renew their prescription. Simply schedule a 15-minute telehealth consult with a board-certified sleep physician to discuss your current PAP equipment, settings, and experience. The physican will then write you an updated PAP prescription.

SimpleRx is currently available in Ohio, Florida, and Texas.

Our partner, The CPAP Shop, will offer all customers of Sleep Care online a discount on equipment. You will receive an introductory email with a rebate coupon attached. One of our representatives will follow up with you to discuss equipment options and the best choice of PAP masks and machines from our extensive selection. Our overriding goal is to provide you with comprehensive information and guidance to make knowledgeable and informed decisions regarding your treatment.

The CPAP Shop has highly trained staff who understand all aspects of the equipment and fitting. They will work with you to make sure all equipment is appropriate and satisfactory. Our 30-day mask return policy also makes it easy to replace a mask which is not working for you. We will also provide follow up assistance and support to enable you to make an easy transition to PAP therapy.

Some restrictions apply. Please check with your DOT examiner and employer.

Our Complete Care package costs $399. For this one-time fee, you receive two one-on-one virtual appointments with a board-certified physician, a home sleep apnea test, and a prescription for sleep therapy if needed. During your appointments, you will discuss your symptoms, analyze your test results, and evaluate treatment options.

If diagnosed with sleep apnea, you will receive customized PAP equipment options, a $100 discount on your first purchase, and access to a respiratory therapist and sleep coach through The SAMS Program to help initiate PAP therapy.

Additional physician follow-up care is also available at a cost.

Our SleepRx package costs $79.99. For this one-time fee, exisiting PAP users receive one 15-minute telehealth visit with a board-certified sleep physician to discuss current PAP treatment and a prescription renewal.

Additional physician follow-up care is also available at a cost.

In order to keep the cost of our home sleep test to an absolute minimum, we currently do not accept any form of insurance. However, our studies are completed by board-certified sleep physicians and might be covered by your insurance if submitted directly. We do not accept any liability if insurance reimbursement is denied. If you are unsure, please call your insurance company directly for guidance.

If your results are positive, many insurance companies cover the cost of PAP equipment, although they require proof of patient compliance. Compliance usually involves proof that you have been using your PAP machine for a minimum of 4 hours per day at least 22 days out of a consecutive 30-day period within the past 3 months). If you pay for equipment out of pocket, there are no compliance requirements as you own the equipment outright.

Finally, we do not submit insurance claims of any kind. It is the responsibility of the buyer to submit your cost for service to your insurance company and follow up with them for payment.

Sleep Care online is currently available in California, Florida, Illinois, New Jersey, Ohio, Pennsylvania and Texas. We will be available nationwide soon.